Referrals to Comprehensive Ophthalmology and Potential for Improvements in Efficiency

Andriele Madison's picture

Due to increases in the demand for ophthalmology services, providers have been overburdened with referrals. Understanding how referral networks currently work can be an important tool toward reducing overburdened practices, waste of resources, and providing effective care to patients. 

An initiative by the Manchester University NHS Foundation Trust sought to investigate the quality of referral networks between general practitioners (GPs) and primary/comprehensive ophthalmology services. This project investigated reasons for referrals as well as mismanagement of referrals in terms of patients that could be seen in secondary care for their health problems but were still being referred to comprehensive services.

The project concluded that there is some confusion among providers when it comes to where patients with different health needs should be referred to and that providing further education to those involved with referral systems could be beneficial in improving the quality of services and promoting appropriate use of resources throughout the network.

For more information on this project please visit



Information on recommendations and impact

Beth Barnes's picture

I'd like to get in contact with the prohect team and for more information about this work, any recommedations or interventions it invloved and their impact. Are there any publications from the project?

Beth Barnes | Head of Professional Support

The Royal College of Ophthalmologists | D. 020 3770 5328 | 18 Stephenson Way, London, NW1 2HD



Hello Beth! Thank you for

Andriele Madison's picture

Hello Beth! Thank you for your comment. I will check with Rachel Stancliffe on the availability of documents in regards to this project. I will get back to you as soon as I know more. 

Thank you!


More information

Andriele Madison's picture

Hello Beth, 

The person to contact in regards to more information about this project would be Krishanthy Sornalingam with the Manchester University NHS Foundation Trust. Unfortunately I don't have an email address for her. 

I am sorry for the confusion. I am new here and I am not sure out of all case studies published on the Mapping Greener Healthcare website which are recent or belong to previous prize competitions. 

We will update you if we have any new information. 

Thank you!


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